Query And Reply
1. Are the merchandise actual and unique?
Sure, we’re HUAWEI official licensed retailer, all of the merchandise displayed are 100% actual and unique.
1. When will the vendor ship my order?
Typically most of our merchandise are within the inventory, and your order will probably be shipped out inside 1-3 enterprise days after your fee is verified by Aliexpress.
2. How lengthy can I obtain my order?
AliExpress Normal Transport often takes 15-60 days and even longer like 90 days for some distant international locations corresponding to Brazil, Chile. Please be affected person to attend on your order. If you wish to get the parcel quickly, you may select TMS, DHL, UPS, or different categorical service, however please contact with us so as to add further delivery value for fast supply.
3. Do patrons have to pay customs tax?
Consumers are chargeable for (in case) all tax or VAT below any circumstances.
4. Can I modify the title / handle / colour for my order?
Please ship us the proper title / handle / colour earlier than we ship the parcel. Please double verify your orders info earlier than full the fee.
Consideration For Russian Clients:
1. Please fill in your full title together with your first title, center title and final title when place the order.
2. Please fill in your appropriate handle together with your House Quantity, Road, Metropolis, Area and nation. In any other case your bundle would in all probability be returned!
3. We’re not chargeable for your mistake.
Consideration For Brazil Clients:
Please add the CPF of your order’s recipient within the order be aware while you place the order shipped from Brazil as a result of the delivery firm wants the CPF to rearrange the cargo. Thanks on your understanding and cooperation.
1. If you happen to bought a faulty items, please ship us a message first concerning the issues with movies or images, and we are going to strive our greatest to unravel the issues for you.
2. If you wish to return the product, please contact us inside 3 days after you obtain the order. All returned items have to be returned with its unique packaging and equipment. Buyer is chargeable for delivery prices on returned items.
3. We are going to refund the cash to you once we obtained the returned items.
4. Typically the delivery firm misplaced the parcels, when you’ve got not obtain you order within the supply time, please contact us and we are going to refund you the fee or organize to resend you the order once more in this sort of case.
We try out greatest to fulfill our prospects. We sincerely hope that you would be able to go away us a optimistic suggestions. For any purpose you aren’t happy along with your order, please contact us via (My Messages) or (Ask Vendor Questions), Commerce supervisor earlier than leaving impartial or adverse suggestions. We are going to do our greatest to resolve any issues and fulfill your wants.
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Moscow Time: 3:00-7:00am, 9:00-13:00pm.
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